How to Strengthen Your Incident Management for DORA and Beyond

Incidents are no longer just an IT issue.
Under the Digital Operational Resilience Act (DORA), financial institutions and critical IT suppliers must capture, classify, and report all ICT-related incidents, from service disruptions to data breaches, with full traceability and governance.

This webinar shows how to embed incident management into your broader resilience framework, ensuring consistency, accountability, and readiness for supervisory scrutiny.

Date: 11-December-2025
Time: 3-4pm
Recording available for registrants

What You’ll Learn

🔹 Evolving regulatory expectations under DORA
Understand the obligations around incident categorization, escalation, and reporting, and what supervisors will expect in your documentation trail.

🔹 Building a governed, end-to-end incident process
See how incidents across ICT, data protection, continuity, and ISMS processes run under one structured workflow, with clear ownership and evidence.

🔹 Transparency and collaboration across the three lines
Move beyond siloed reporting. Enable first line to log incidents directly while the second line gains oversight, trend analysis, and assurance in CERRIX.

🔹 From incident to insights
Turn events into improvements: feed incident data into risk/control monitoring to support lessons learned, scenario analysis, and continuous improvement.

🔹 Client use case & live demo
How a financial institution operationalized DORA incident requirements in CERRIX, reducing manual follow-ups while strengthening auditability.

Who Should Attend

Risk Managers • IT & Operational Risk Officers • Information Security Leaders • DORA Program Managers • Compliance & Resilience Specialists

Our Speakers

Why Attend

Shift from reactive incident handling to proactive, governance-driven operational resilience aligned with DORA and risk-management best practices.

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