Download Whitepaper

We collaborate with best-in-class platforms, consultants, and technology providers to deliver seamless, future-proof solutions, built to grow with your organization.

Why the Three Lines of Defense Model Is Outdated? What Every Board Should Know About the Three Lines Model

Phuong Pham
October 14, 2025
5 min read

The Three Lines of Defence (3LOD) framework has guided risk and assurance for decades. But in 2020, the Institute of Internal Auditors (IIA) replaced it with the Three Lines Model (3LM) — a more collaborative, governance-driven, and value-focused approach.
This article explains what changed, why 3LOD no longer fits today’s complex risk landscape, and how boards can apply 3LM to strengthen governance and strategic decision-making.

What Is the Three Lines of Defence (3LOD)?

The Three Lines of Defence (3LOD) model is a governance framework designed by the IIA to clarify roles and responsibilities in risk management and internal control.
It defines three lines of accountability:

  1. First Line – Operational Management: Owns and manages risks within day-to-day processes.
  2. Second Line – Risk & Compliance Functions: Provides oversight, expertise, and policy frameworks.
  3. Third Line – Internal Audit: Offers independent assurance that governance and controls are effective.

The model provided clarity in accountability, but over time it reinforced silos and created duplication. Organizations began treating risk as compliance paperwork rather than a driver of strategic value.

The IIA's Three Lines Model (2020)

The Shift to the Three Lines Model (3LM)

In response, the IIA introduced the Three Lines Model (3LM) in 2020 — modernizing the approach to corporate governance and assurance.
3LM reframes the model from defence to alignment: emphasizing collaboration, shared accountability, and integrated governance across all functions.

Despite this update, many firms still rely on the outdated 3LOD framework. Understanding why it changed is essential for board members and executives overseeing enterprise risk management (ERM) programs.

Why the IIA Replaced the Three Lines of Defence Model (3LOD)

Over time, the Three Lines of Defence model exposed deep structural flaws. The IIA’s 2020 revision incorporated feedback from more than 2,000 stakeholders to address those weaknesses:

  • Siloed mindset: The “defence” framing reinforced separation instead of collaboration.
  • Role ambiguity: Overlapping responsibilities blurred accountability.
  • False assurance: Control functions became overloaded with expectation to “catch everything.”
  • Compliance over strategy: Risk was treated as paperwork, not decision intelligence.

The shift to 3LM wasn’t cosmetic — it redefined the relationship between risk, governance, and performance.

From Defence to Alignment: What Changed in 3LM

The Three Lines Model is built around six core principles that reflect today’s reality:

Principle What It Means
Alignment over Defense Lines collaborate toward shared outcomes, not guard silos.
Value Creation & Protection Risk is part of strategic decision-making, not a separate function.
Tailored Application The model adapts to each organization’s context and maturity.
Empowered Governance Boards play an active, integrated oversight role.
Shared Accountability Clear ownership across all functions.
Collaborative Communication Dialogue replaces linear reporting.

In practice, this means less rigidity, more interaction, and stronger linkage between operational execution and board oversight.

3LOD vs 3LM: Key Differences in Practice

3LOD vs 3LM: What Actually Changes
Theme Old 3LOD New 3LM Key Change
Mindset “Defense” and control Coordination and value From reactive to integrated
Objective Manage risk & ensure compliance Support strategic decisions Risk becomes strategic
Role Division Strictly separated Fluid and collaborative Shared accountability
Governance Board outside the lines Board integrated Stronger oversight
Assurance 3rd line as checker Audit adds insight & value Partnership approach
Implementation Fixed silos Adapted to maturity Flexible, scalable governance

Why Some Firms Still Use 3LOD

If the IIA retired the model years ago, why do many consulting firms still use it?
Because change disrupts commercial comfort zones.

  • Legacy structures: Many clients are still built on 3LOD frameworks.
  • Consulting economics: Complexity keeps service pipelines alive.
  • Knowledge inertia: Not all practitioners understand 3LM deeply.
  • Low awareness at board level: Few directors question what’s presented.

This perpetuates outdated thinking and leaves organizations less resilient to modern, interconnected risks.

RM1 vs RM2: A Mindset Shift

Think of 3LOD as Risk Management 1.0: compliance-led, reactive, and document-heavy.
The 3LM model represents Risk Management 2.0: value-driven, forward-looking, and embedded in decision-making.

If your risk program feels like box-checking, you’re still in RM1.
If risk insights directly influence decisions and investments, you’ve reached RM2.

Questions Every Board Should Ask

Boards don’t need to redesign the model overnight — but they must ensure governance keeps pace.
Ask these questions to see where your organization stands:

  • Which model do we actually operate under: 3LOD or 3LM?
  • How does our risk framework support strategy, not just compliance?
  • What evidence shows that risk management adds value?
  • Do our lines coordinate — or merely coexist?
  • Are we relying on consulting templates or evidence-based practices?

Good governance starts with asking better questions.

Putting 3LM into Practice: The Role of GRC Tools

Transitioning to 3LM is about operationalizing collaboration. Technology can enable that shift — but not replace it.

Modern GRC tools like CERRIX support the Three Lines Model by:

  • Creating shared visibility: One platform for Risk, Compliance, and Audit, with consistent data and dashboards.
  • Automating accountability: Assign tasks and reviews across lines with clear ownership and traceability.
  • Enhancing assurance: Link risks, controls, incidents, and audits in one environment for real-time insight.
  • Connecting governance with execution: Dashboards give boards and committees continuous oversight of control health and risk exposure.

Technology doesn’t create good governance — it makes it measurable, transparent, and sustainable.

Conclusion

The Three Lines of Defence served its purpose in an earlier era.
But today, governance requires integration, not isolation.

Boards and executives who continue to rely on 3LOD are holding onto a structure that limits agility and collaboration.
The Three Lines Model reflects a modern organization — one where accountability, transparency, and strategy are aligned.

FAQ

What are the three lines in risk management?
They are operational management (first line), risk and compliance oversight (second line), and internal audit assurance (third line).

Why was the Three Lines of Defence model updated?
Because its “defence” mindset encouraged silos and compliance thinking. The updated 3LM fosters collaboration and alignment with strategy.

How can technology support the Three Lines Model?
Integrated GRC platforms like CERRIX provide a single source of truth for risks, controls, and assurance — enabling real-time insights and stronger governance.

Share this post

Related content

Why the Three Lines of Defense Model Is Outdated? What Every Board Should Know About the Three Lines Model

Three Lines Model Explained: Why Boards Must Move Beyond 3LOD

What Is ISO 31000 and How Does It Work?

Discover what ISO 31000 is, how it works, and why it’s essential for risk management in 2025. Learn the principles, framework, and how tools like CERRIX help organizations turn ISO 31000 into practice.

How to Write an Incident Report That Stands Up to Audits

Learn how to write incident reports that are clear, evidence-backed, and audit-ready. Includes a template, best practices, and compliance alignment for risk professionals.

How to Implement ISO 31000: Real-Time Risk Decisions with AI‑Enabled Tools

Discover how to move beyond compliance and operationalize ISO 31000 using AI, real-time dashboards, and structured risk assessments. Learn from webinar insights and best practices tailored for financial services and regulated industries.

compliance team looking for ISMS

What’s Blocking Your ISMS Rollout? 7 Fixable Challenges for Financial Institutions

Discover the 7 biggest blockers in ISMS rollout for financial institutions—and how to solve them. Learn practical strategies to secure buy-in, define scope, streamline controls, and prepare for ISO 27001 certification.

working compliance manager

Trends Driving ISMS Adoption in 2025: What Risk & Compliance Leaders Need to Know

Discover the top trends pushing organizations toward ISMS adoption in 2025—from regulatory changes and remote work to threat evolution and AI. Learn what to prioritize to stay ahead in risk and compliance.

ISMS

What Is an ISMS? A Practical Guide for Risk & Compliance Leaders in 2025

An Information Security Management System (ISMS) is more than policy—it’s your organization’s shield against evolving threats, regulation, and reputation risk. Discover what ISMS means, how to implement it, and why it matters in 2025.

AI in GRC

The Intelligent Future of GRC: How AI is Reshaping Governance, Risk & Compliance in 2025

Explore how AI is transforming GRC in 2025—from predictive insights and automation to ethical oversight. Learn what features matter, what risks to manage.

How Do You Implement an ISMS in Financial Services Without Slowing Down Innovation?

Implementing an ISMS in financial services? Explore a practical, risk-aligned roadmap tailored for banks, fintechs, and insurers to meet ISO 27001, GDPR, and DORA compliance—without compromising agility.

How Do You Build a Robust ISMS Framework Based on ISO 27001?

Learn how to build a robust ISMS framework aligned with ISO 27001. Discover the key components—people, policies, processes, and controls—to strengthen security and achieve compliance.

When to Conduct Risk Assessments: 6 Enterprise-Critical Moments

Learn when to conduct risk assessments—annual, quarterly, after incidents or change—and how CERRIX ensures continuous compliance.

How do you build a system of quality management that works under ISQM 1?

Learn how to build a system of quality management under ISQM 1. Move beyond compliance to an operational model that proves audit quality.

Top GRC Platforms Compared: Risk Assessment Tools for 2025

Discover the top GRC platforms for 2025 with a focus on risk assessment tools.

What Are Risk Scoring Methods for Financial Institutions? [2025 Guide]

From Risk Assessment to Risk Management: Moving Beyond Checklists in 2025

Understand the evolution from risk assessment to strategic risk management in 2025. Learn why leading organizations are embedding risk into decision-making—and how GRC platforms like CERRIX support this shift.

What is risk management? A strategic guide for leaders in 2025

How Audit Firms Embed ISQM into Daily Practice

In our second ISQM webinar, experts from RSM, Grant Thornton, and CERRIX shared practical insights on how audit firms can embed ISQM into the heart of their operations.

Embedding ISQM 1 into the DNA of Your Audit Firm: A Risk-Based Approach to Quality Management

Discover how to implement ISQM 1 with a risk-based approach. Learn how audit firms can embed quality management into daily operations and governance.

CERRIX User Conference 2025

Op 12 maart 2025 kwamen marktleiders, verzekeringsexperts en CERRIX-klanten samen voor de CERRIX User Conference 2025, een dag van kennisuitwisseling, inzichtelijke discussies en samenwerking over de toekomst van risicobeheer, compliance en AI-gestuurde GRC-oplossingen.

Van spreadsheets tot GRC-software: waarom pensioenfondsen een moderne benadering van risicobeheer nodig hebben

CERRIX en BR1GHT versterken langdurige samenwerking om oplossingen voor bestuur, risico, compliance en audit te verbeteren

DORA implementeren: van compliance tot veerkracht op lange termijn

Gebruik van GRC-software: uitdagingen overwinnen en succes behalen op het gebied van compliance